Every Subject Matters

Our outline of key components for private or business use of English.

Each module can be filled with any aspect of the English language, general or technical, formal, or informal according to your needs. We do not only provide the language but also appropriate techniques.

For a course development pick and choose your subjects or suggest a personal subject which is not covered here.

Negotiations

At some time you or your staff will need to negotiate with either, suppliers, customers, and/or even colleagues. Gain confidence and the required skills with this module for effective business negotiations in English.

Topics include:

  • Giving/Asking for opinions
  • Interrupting
  • Checking understanding/Clarifying
  • Agreeing/Disagreeing
  • Diplomatic Language
  • Bargaining
  • Making proposals
  • Building rapport
  • Closure

Presentations

The interactive training in this module is designed to help you or your staff successfully and confidently give a presentation in a clear and concise manner to an international audience whether it is to present a new idea, service or product.

Topics include:

  • Introducing the topic
  • Rhetorical questions
  • Introducing each section
  • Refering to visual information
  • Describing Trends/Graphs
  • Checking understanding
  • Summarising
  • Concluding
  • Dealing with questions

Meetings

It has been suggested that some companies spend up to 15% or much more of their time in meetings. As a result, your employees need to have effective communication skills to speak clearly and concisely in supplier/customer meetings as well as in-house meetings to save valuable time.

Topics include:

  • Giving/Asking for opinions
  • Agreeing/Disagreeing
  • Accepting/Rejecting
  • Interuppting
  • Clarifying
  • Confirming
  • Repeating
  • Summarising
  • Concluding

E-Mails

The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon. how can you write emails that get the results you want? In this module, we look at strategies to ensure your emails are clear, effective and successful.

Topics include:

  • Subject heading
  • Concise/Brief and clear
  • Formal vs informal
  • Replying
  • Attachments
  • Making appointments/arrangements
  • Changing appointments/arrangements
  • Dealing with complaints
  • Reminders
  • Telephoning

    The interactive training in this module is designed to help you or your staff successfully and confidently give a presentation in a clear and concise manner to an international audience whether it is to present a new idea, service or product.

    Topics include:

  • Introductions
  • Taking messages
  • Noting important information
  • Making/Changing appointments
  • How to make arrangements
  • Dealing with complaints
  • Apologising
  • Confirming/Summarising
  • Ending a call
  • Correspondence

    Written skills are a crucial element of any business-related correspondence.

    Topics include:

  • Enquiries
  • Offers
  • Orders
  • Confimations/Cancellations
  • Payments
  • Dealing with complaints
  • Reminders
  • Dispatch advice
  • Interviews

    Interviews are bad enough in your native language and can be daunting when using a second one. This module will help you refine interview skills and sell your strengths and competencies using the English language.

    Topics include:

  • Introducing yourself
  • Talking about previous positions
  • Why this company?
  • Answering standard questions
  • Answering difficult questions
  • Responsibilities
  • Competencies
  • Small Talk

    Of all the areas most students remain nervous about it is small talk. However, small talk is a valuable tool for putting visitors at ease, showing interest in them and bonding on a more personal level leading to more satisfactory business transactions.

    Topics include:

  • Ice-Breaking
  • Greetings
  • Introductions
  • Active listening
  • Showing interest
  • Prompting
  • Changing the subject
  • Conversation starters
  • Conversation building
  • Typical responses
  • Departure phrases
  • Travel

    Going on holiday and not sure that you have the correct phrases to have an stress-free, wonderful trip? Prepare for your well deserved break with this module which will teach you the necessary grammar and vocabulary.

    Topics include:

  • At the airport/station
  • Taxis/Public transport
  • Baggage
  • Hotels/Bed & breakfast
  • Camping
  • Restaurants/Pubs & bars
  • How to Tip
  • Sightseeing
  • Shopping
  • Nightlife entertainment
  • What to do in an emergency
  • Vocabulary & Grammer Refresher

    Has it been a while since you have used your knowledge of English and you feel that you are forgetting vocabulary and getting a little rusty? No problem, come to us and we will get you back to speed.

    Topics include:

  • Grammar refresher
  • Vocabulary warm-up exercises
  • Speaking and writing skills
  • Listening and reading skills
  • Ways to learn your vocabulary
  • Once you speak a language,
    you speak business.

    How It Works

    Gruppe 156

    Getting to know your needs

    In a first personal talk, we find out about your goals and the current level of English know-how.

    Icon 2. Englisch Knowhow - JL-John Lundy Creative Englisch Trainer

    Developing customised course

    Together we define course content, duration, and number of participants, set realistic goals and agree upon appropriate course objectives.

    Tailored Material

    I provide teaching materials to suit the specific requirements of your staff, your departments, your company, or yourself.

    If you have any questions or you wish to chat with us about English Training, then please contact us here.